Se7enHub

Privacy Policy

 

 

Privacy Policy – Se7en / Sweifna

Last Updated: May 2026

Introduction

Se7en and Sweifna (“we”, “our”, or “us”) respect the privacy of our users and are committed to protecting personal information.

This Privacy Policy applies to all Se7en and Sweifna services, including:

  • Customer Applications
  • Merchant Applications
  • Courier Applications
  • Owner and Administration Applications
  • Websites and Online Services operated by Se7en and Sweifna

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Mobile Phone Number
  • Email Address
  • Profile Photo (if provided)

Location Information

  • Real-time location data
  • Delivery and pickup locations
  • Ride and transportation locations

Service Information

  • Orders and transaction history
  • Delivery information
  • Merchant and courier interactions

Device Information

  • Device model
  • Operating system
  • App version
  • Device identifiers
  • IP address

Payment Information

  • Selected payment method
  • Transaction references

We do not store complete payment card information on our servers.

Google User Data Disclosure

Data Accessed

When users choose to sign in using Google Sign-In, Sweifna may access:

  • Full Name
  • Email Address
  • Google Account Unique Identifier
  • Profile Picture (if available)

The application does not access Gmail messages, Google Drive files, Google Photos, Contacts, Calendar information, or any other Google user content unless explicitly authorized in future versions.

Data Usage

Google user data is used exclusively for:

  • User authentication and account creation
  • Account management
  • Personalizing the user experience
  • Displaying user profile information
  • Preventing fraud and unauthorized access
  • Customer support and account recovery

Google user data is never used for advertising purposes.

Data Sharing

We do not sell, rent, or trade Google user data.

Google user data may only be shared with:

  • Firebase Authentication services for login verification
  • Firebase Cloud Firestore for account management
  • Legal authorities when required by law

No Google user data is shared with advertisers, marketing companies, or data brokers.

Google API Services Compliance

Se7en and Sweifna’s use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

How We Use Information

We use collected information to:

  • Operate delivery, transportation, and marketplace services
  • Verify users through OTP authentication
  • Process orders and service requests
  • Provide customer support
  • Send notifications and service updates
  • Improve application performance
  • Prevent fraud and abuse
  • Protect users and platform security
  • Comply with legal obligations

Data Sharing

We do not sell user information.

Information may be shared only when necessary with:

Merchants

To process and fulfill customer orders.

Couriers and Drivers

To complete deliveries and transportation requests.

Payment Service Providers

To process transactions securely.

Government Authorities

When required by applicable laws, regulations, or legal processes.

Data Storage and Protection

User data is securely stored using modern security technologies including:

  • Google Firebase Services
  • HTTPS Encrypted Communication
  • Firebase Authentication
  • Firestore Security Rules
  • Role-Based Access Control
  • Restricted Administrative Access

We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain user information only as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Inactive or deleted accounts may be removed from active systems within a reasonable period unless retention is required by law.

Account and Data Deletion

Users may request:

  • Account deletion
  • Personal data deletion
  • Data correction or updates

Requests can be submitted by contacting:

support@se7enhub.com

After verification, requested data will be deleted within a reasonable period unless retention is legally required.

Cookies and Similar Technologies

Our websites may use cookies and similar technologies to:

  • Improve user experience
  • Remember user preferences
  • Analyze website performance
  • Enhance security

Users may control cookie settings through their browsers.

Third-Party Services

Our services may integrate with third-party providers including:

  • Google Sign-In
  • Firebase
  • Google Maps
  • Cloud Messaging Services
  • Payment Service Providers

These services maintain their own privacy policies and terms.

User Rights

Users have the right to:

  • Access their information
  • Correct inaccurate information
  • Request deletion of their information
  • Withdraw consent where applicable
  • Contact us regarding privacy concerns

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on our website and applications. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or requests:

Email: support@se7enhub.com

Website: https://www.se7enhub.com

Se7en / Sweifna Platform

terms Policy

 

 

Terms and Conditions – Se7en / Sweifna

Last Updated: May 2026

Introduction

Welcome to Se7en and Sweifna.

By accessing or using our applications, websites, or services, you agree to be bound by these Terms and Conditions.

These Terms apply to all Se7en and Sweifna services, including:

  • Customer Applications
  • Merchant Applications
  • Courier Applications
  • Owner and Administration Applications
  • Websites and Online Services

If you do not agree with these Terms, please do not use our services.

Use of Services

Users must use the platform in a lawful and responsible manner.

You agree not to:

  • Violate any applicable laws or regulations
  • Attempt unauthorized access to our systems
  • Interfere with platform operations
  • Use the platform for fraudulent activities
  • Upload harmful or malicious content

Any misuse may result in suspension or termination of access.

User Accounts

Users are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of account credentials
  • Protecting verification codes (OTP)
  • All activities performed under their accounts

Users must immediately notify us of any unauthorized use of their accounts.

Orders and Services

Se7en and Sweifna operate as a technology platform connecting:

  • Customers
  • Merchants
  • Couriers and Drivers

Delivery and transportation times are estimates only and may vary depending on:

  • Traffic conditions
  • Weather conditions
  • Merchant preparation times
  • Operational circumstances

We do not guarantee exact delivery or arrival times.

Payments

The platform may provide multiple payment methods, including:

  • Cash Payments
  • Electronic Wallets
  • Mobile Payment Services
  • Other Electronic Payment Methods

Users are responsible for selecting and using an appropriate payment method.

Payment providers may have separate terms and conditions.

Cancellations

Orders or service requests may be cancelled according to applicable platform policies.

Excessive, abusive, fraudulent, or suspicious cancellation activity may result in:

  • Account restrictions
  • Temporary suspension
  • Permanent account termination

Content and Advertisements

Users, merchants, and partners are responsible for the content they submit.

Se7en and Sweifna reserve the right to review, reject, modify, or remove any content or advertisement that:

  • Violates laws or regulations
  • Violates platform policies
  • Contains misleading information
  • Is harmful, offensive, or inappropriate

Suspension and Termination

We reserve the right to suspend or terminate any account at our discretion if we determine that a user has engaged in:

  • Fraudulent activity
  • Abuse of the platform
  • Violation of these Terms
  • Suspicious or unauthorized activity
  • Conduct that threatens platform security

Intellectual Property

All platform content, trademarks, logos, software, designs, and materials are owned by or licensed to Se7en and Sweifna.

Users may not copy, reproduce, distribute, modify, or exploit platform content without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Se7en and Sweifna shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Service interruptions beyond our reasonable control

The platform is provided on an “as available” and “as is” basis.

Privacy

Use of the platform is also governed by our Privacy Policy.

Users should review the Privacy Policy to understand how information is collected, used, stored, and protected.

Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Updated versions will be published on our website and applications.

Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdictions where Se7en and Sweifna operate.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Email: support@se7enhub.com

Website: https://www.se7enhub.com

Se7en / Sweifna Platform

  • Privacy & Terms Policy

Se7enHub Team

Copyright © 2026 Se7enHub - All Rights Reserved.

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